Dunkin’ Employee Criticizes Customer’s “Crazy” Order — 13 Caramel Swirls, 5 Creamers

A Dunkin' worker went viral on TikTok after sharing the "excessive" order that she received from a customer who asked for multiple pumps of caramel swirl and tons of creamer in their medium iced coffee.

Jennalee (@therealjennalee) posted a clip that's accrued over 107,000 views on the popular social media app where she lambasts a customer's order, resulting in a slew of comments from other people who also thought that the patron was being a bit "much" when it came to their drinks as well.

Jennalee says in her video: "Y'all I kid you not people like this need to go to jail," she says, showing off a receipt for a customer's coffee order that denotes they requested a Medium Iced Original Coffee with 13 caramel swirls and 5 creams.

The Dunkin' employee seemed shocked by the patron's coffee order: "13 caramel? That ain't right," she says in the video, after flipping the camera to her face where she is seen shaking her head.

The internet contains long and storied bestiary of social media posts from various baristas who have slammed the most insane and ridiculous orders they've ever received.

Throngs of Starbucks employees have blamed the phenomenon of "Franken Orders" that shoppers will place using mobile order applications as a means of concocting the strangest brews known to mankind.

But what is the psychology behind placing these orders? It may have something to do with the fact that through mobile ordering, folks are afforded the unique opportunity to hide behind the wall of a phone screen while putting together their inner-most beverage desires.

Because they are shielded from the ignominy of having to speak their orders aloud to another human being and being subjected to judgment in real time, they can simply put together their mobile order and go about their merry way.

Jennalee's concern about the coffee order appears to be a valid one, too: it doesn't just have to do with the fact she needs to spend more time at the syrup pump to get the customer the iced beverage made just the way they like it: all of that caramel syrup can't be healthy for someone to consume in a single drink.

According to My Net Diary, there are around 100 calories in every 2 pumps of Dunkin's caramel swirl syrup, with 24 grams of sugar. This means that the customer is consuming a whopping 650 calories in sugar alone in the beverage.

Fat Secret goes on to say that there are 35 calories per serving of cream at Dunkin', resulting in an additional 175 calories packed into the drink, with all of those calories coming from fat.

If the customer in question doesn't add any other additional accouterments to their beverage, like whipped cream or drizzled syrup on top, then their drink stands at around 825 calories of all sugar and fat.

Diabetes UK writes that folks are "more likely to get [Type 2 diabetes] if you are overweight," noting that "sugary foods and drinks contain a lot of calories," and the American Heart Association recommends no more than 36 grams of added sugar a day for men, and 25 grams for women.