“That Lady Is PURE” — Delivery Driver Tries Returning Large Tip She Thought Had to Be an Error

A delivery driver received such a generous tip that she was sure it was an error. Feeling guilty that the customer was overcharged by Uber or made an error, she drove to the customer's house to let her know what went wrong.

Kelly (@kelly09282) posted the viral clip delineating her interaction with the delivery driver in question. Her doorbell camera recorded their exchange regarding this unexpected holiday boon.

"Sometimes during the holidays I like to surprise people with a big tip," a text overlay reads at the top of the video.

Kelly writes in a follow-up overlay that she was "surprised" by the actions of the driver, who begins their conversation by introducing herself and swearing that she isn't "psycho." Probably not the first thing one wants to hear coming out of a stranger's mouth after they knock at your door.

The driver says, "I'm Lisa. I'm with Uber." She goes on to inform Kelly that she delivered to her yesterday and that the TikToker needs to check her account because she believes that she was overcharged. The driver goes on, "There's $130 on there."

Apparently, Kelly thought the charge was made in error and she didn't want the customer to be surprised with an overage out of nowhere. "Instead of taking the $$ she came back days later thinking it was an error."

Lisa tells Kelly that Uber wouldn't give her Kelly's phone number so she could call her about what she presumed was an error.

So she decided to go to Kelly's house instead and inform her of the tip she received, again, which she believed was appended to the order in error.

"I don't want it to affect your account. They wouldn't give me your phone number, which, is good actually. But please check because, that just, I mean, I had no way to find you except to come back here."

"Did they give you the money?" Kelly asked Lisa who immediately replied, "They did."

"It was for you," Kelly tells the driver.

"No!" Lisa says in disbelief.

"It was," Kelly assures her that the gratuity was intentional.

"No way!" Lisa says, incredulous that someone would be so generous as to give such a large tip on a delivery order.

"Yeah, it was," Kelly, again, tells the delivery worker.

Lisa looks up to the air, in disbelief. "I have not slept all night. I just got this in the middle of the night," she informs the homeowner.

"Because I thought you made an error," Lisa explains.

However, Kelly immediately told her that this wasn't the case at all. "I didn't."

"Thank you so much," Lisa tells her, dropping her joined hands down in front of her.

"You're welcome," Kelly says.

Immediately, Lisa expresses regret for not bringing "a card" to show her thanks for the gesture, which Kelly immediately tells her not to worry about.

"I just thought it was an error," the driver tells the customer.

"I won't come back I promise unless I deliver," Lisa tells her. Kelly again re-assures her that the tip was indeed intended for her. She then goes in to embrace Lisa, "Hug it out, Merry Christmas," she tells the driver, who thanks her for her generosity.

"Thank you so very much. My goodness, God bless you, thank you so much." Lisa tells her before walking away from Kelly's home.

Kelly's video footage is a stark contrast from many of the complaints delivery drivers have uploaded to social media where they put non-tipping customers on blast.

When it comes to the tip-or-not-to-tip debate, a recurring theme that constantly comes up is the ability to "pre-tip." Some delivery services allow customers to append a "pre-tip" to an order, which can later be rescinded.

This process is known as "tip baiting" as there's a belief that drivers are more likely to take an order from a customer and complete it in a timely fashion. That is, if a gratuity is assigned to it.

Some have argued that since gratuities are meant to be rendered as a response to good service, that they have no problem not appending a pre-tip to an order, or adjusting that amount following the service they receive. However, one Instacart driver decided to test this theory by nabbing a non pre-tipping order to see if they received a cash tip or gratuity after the fact.

They didn't.

Distractify previously reported on another non-tipping order from an Instacart driver, who said that they immediately regretted accepting the job. Upon completion of the order, lo and behold, they soon discovered that there wouldn't be any gratuity associated with the job they just finished.

Some delivery drivers have urged others to band together and ignore customers who do not attach a tip beforehand when it comes to their orders. This, presumably, will encourage recipients to realize that drivers need to be compensated for their time so they'll either start tipping for their deliveries.

Or just go to the store and buy the items themselves, leaving just customers willing to tip using these applications.