Raylee Rukavina's Sister Claims Wedding Dress Designer Is at Fault, Source From Casze Responds (EXCLUSIVE)
Raylee's sister claims that the dress was "completely unwearable."
Updated Aug. 28 2024, 2:09 p.m. ET
Couture designer Cenderra Ca'Zanthia has stirred up a major batch of internet drama following claims that a bride-to-be named Raylee Rukavina stole her custom wedding dress. In a TikTok video posted on Aug. 24, Cenderra detailed the alleged theft and explained that Raylee refused to pay her balance after the dress was shipped, blocking the designer on all platforms.
Since then, Raylee has gone dark on social media, fueling rumors that she is in the wrong. However, Raylee's sister McKenzie has exclusively reached out to Distractify to share her side of the story and "set the record straight" — and a source from Casze has responded.
Let's dive in.
Raylee Rukavina's sister says claims the dress was stolen are "completely inaccurate."
In an exclusive statement to Distractify, Raylee's sister has shared her side of the story — and a source from Casze has responded.
"[Raylee] put 60 percent down for payment," she said. "Her final dress fitting was canceled two days before their agreed appointment. The designer also failed to show up for the agreed Zoom meeting after canceling the final fitting."
Raylee's sister also claims that Cenderra initially lied about shipping the dress and provided a fake tracking number, which led to the dress being delivered only two days before the wedding — and sure enough, she says it didn't fit.
However, while our Casze source has told us that Raylee did, indeed, pay a down payment, there was no additional Zoom meeting or fitting scheduled. And as far as the fake tracking number, they claim that it was actually a technical error that caused the label to need to be reprinted, and that it shouldn't have affected the shipping in any way.
They have also told us that, following Raylee's actual final fitting, there were no changes made to the dress that would have altered its size, and that it "100 percent" should have fit her properly — the company even allegedly received photos of Raylee wearing the gown after it had been delivered.
Regardless, because the dress allegedly didn't fit, McKenzie claims that her sister and mother were forced to frantically search for a brand new dress, and that they reached out to Cenderra for a shipping label to return the gown, but she was uncooperative.
"The bride and her mother tried to communicate with the designer, but there was no willingness whatsoever on her part. They requested a return label to ship the dress back to the designer," she told us. "Understandably upset, the bride and her mother decided to table the entire issue until Monday to frantically find a dress that would work for Raylee to walk down the aisle."
In a conflicting report, though, our source at Casze has claimed that it was actually Raylee and her family who were uncooperative and unreachable on the days leading up to the wedding. They told us that Raylee's party waited until the last minute to let the designer know that the dress supposedly didn't fit, though they had several days to do so, and that throughout the company's efforts to coordinate a way for them to get the dress back — even offering to pick it up from the wedding location — or receive their payment, they were "ghosted."
Cenderra has created a GoFundMe to recoup expenses for the "stolen" dress.
Since Cenderra's story went viral, she has created a GoFundMe page dedicated to recouping expenses caused by the unethical client experience. In her description, she shares her version of events: "We are facing significant financial challenges, loss, and emotional distress due to the unscrupulous and unethical tactics of Raylee Rukavina."
"To-date, she still has not paid the remaining balance or shipped the dress back. ... Due to her actions, I now must retain a lawyer and go through the legal processes to fight back for the possession of the custom gown and or payment for the final remaining balance due to me," Cenderra said.
She has currently raised over $900 of her $12,500 goal.
However, in correspondence to Distractify, McKenzie claims that the full price of the dress was only $6,290 — and $3,774 of that sum had already been paid by Raylee before the dress was made.
As of writing, the source at Casze confirms that no additional payments have been made and that the company has received no further correspondence from Raylee or her family to make things right.