Uber Eats Customer Orders Panera Tuna Sandwich, Receives Wrong Order with 40 Instead

Mustafa Gatollari - Author
By

Published March 22 2023, 9:48 a.m. ET

There's been a lot of talk about the ways that food delivery drivers on popular applications like Uber Eats and DoorDash get back at customers who don't pre-tip. There was this one viral story about a driver who gave away a "cheapskate" customer's food, and this other person who blasted the AC on an order to intentionally cool down the customer's food.

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And now there are slews of TikTokers who are speculating that an Uber Eats driver intentionally gave away 40 tuna sandwiches meant for a catering order to another customer who only ordered 1.

A TikToker by the name of Sabrina (@hazellikesducks) showed off a big box filled with tuna sandwiches that were left at the front door of her home. She writes in a text overlay in the clip, "Ordered 1 tuna sandwich" from Panera.

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Source: TikTok | @hazellikesducks

The clip then transitions to a photo of the total order for all of the food, which includes 40 tuna sandwiches that came out to a grand total of $312.63. It doesn't indicate that a tip was left on the card the order was placed with.

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

"Uber Eats delivered...40!" the video then transitions to three plastic trays, showing off 40 tuna sandwiches along with 40 bags of Panera potato chips.

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

She writes in a caption for the video: "Uber Eats Fail! Company luncheon gets delivered my one tuna fish sandwich and i get their catering order for 40 people!"

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

A number of viewers who saw Sabrina's video remarked that they believed she was brought the 40 tuna sandwiches on purpose from a disgruntled Uber Eats driver who wasn't happy that they didn't receive a gratuity for their services.

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

"Yea he did that on purpose he didn’t get a tip," one user wrote. Another penned, "What kinda of people order $300 of food and not tip the delivery driver." Someone else remarked, "And they tipped $0. That's karma!"

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

Others said that companies not tipping on catered orders is par the course in the business world, presumably because some say that corporations advise against adding gratuity to a card and instead those buying the meal on the business' dime pool together their cash to take care of whoever is delivering the meal.

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

There were some users who expressed how bad they felt for the team that didn't get the lunch, a sentiment that Sabrina said she echoed when she responded with: "I know!! I called those people and let them know and panera and Panera had to make the order all over!"

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

There were some TikTokers who said that the delivery driver, however, may've lost out on a potentially great tip if this really was the case: "heck yeah!! I pay for mine with card but always try to give cash tip. receipt will still say $0 tip"

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uber eats fail  tuna sandwiches
Source: TikTok | @hazellikesducks

"It's possible they could have collected the tip from everyone to give the driver cash. I tip drivers cash all the time. especially with gas prices."

Someone else thought the same way: "Lots of business is too big catering orders in tip cash when it gets there because everybody chips in. Those are the best orders and big tips"

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